Privacy Policy
This privacy policy will explain how our company uses the personal data we collect from you when you use our website.
What data do we collect?
Crossroads Braintree & Chelmsford collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Patient details (name, address, diagnosis, help needed) How do we collect your data? You directly provide Crossroads Braintree & Chelmsford with most of the data we collect. We collect data and process data when you:
- Attend our day centre or use any of our services.
- Voluntarily complete our online contact form.
- Use or view our website via your browser’s cookies.
- Send us an email
How will we use your data?
Crossroads Braintree & Chelmsford collects your data so that we can:
- Process your enquiry
- Contact you with other products and services we think you might like.
How do we store your data?
Crossroads Braintree & Chelmsford securely stores your data at our office premises on an encrypted server.
Crossroads Braintree & Chelmsford will keep your personal information for 2 years.
Once this time period has expired, we will delete your data from our server.
You have the right at any time to stop Crossroads Braintree & Chelmsford from contacting you for marketing purposes or giving your data to other members of Crossroads Braintree & Chelmsford. If you no longer wish to be contacted by us, please email us.
What are your data protection rights?
Crossroads Braintree & Chelmsford would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
- The right to access – You have the right to request Crossroads Braintree & Chelmsford for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Crossroads Braintree & Chelmsford to complete information you believe is incomplete.
- The right to erasure – You have the right to request that Crossroads Braintree & Chelmsford erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that Crossroads Braintree & Chelmsford restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to Crossroads Braintree & Chelmsford processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that Crossroads Braintree & Chelmsford transfer the data that we have collected to another company or directly to you, under certain conditions. If you make a request, we have one month to respond to you.
If you would like to exercise any of these rights, please contact us:
- By email: braintreexroads@btconnect.com
- Call us on 01376 529985
- Or write to us: 8 Park Farm Witham Road Black Notley Braintree Essex CM77 8LQ
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information.
When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit https://allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
• Understanding how you use our website What types of cookies do we use? There are a number of different types of cookies, however, our website uses:
• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
Our Company sometimes shares some limited aspects of this data with third parties for marketing purposes.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser.
However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Crossroads Braintree & Chelmsford website contains may contain links to other websites.
Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Crossroads Braintree & Chelmsford keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20 July 2022
How to contact us
If you have any questions about the Crossroads Braintree & Chelmsford privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
- Email us at: braintreexroads@btconnect.com
- Call us: 01376 529985
- Or write to us at: 8 Park Farm Witham Road Black Notley Braintree Essex CM77 8LQ
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Crossroads Braintree & Chelmsford has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
- Email: braintreexroads@btconnect.com
- Address 8 Park Farm Witham Road Black Notley Braintree Essex CM77 8LQ